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Theresa G. Dunleavy & Associates: On The Cutting Edge of Appraisal Technology
At Theresa G. Dunleavy & Associates, we have a confession to make: We always have the latest nerdy gadgets. From smart phones, to laptops, GPS, you name it. Call us geeks. Call us nerds. Call us what you will, but by all means, call us at (757) 439-7603 for appraisal orders in Norfolk City County! Why? We're glad you asked.
The appraisal process has changed tremendously in recent years and these days, is a lot more demanding. We put quality first, but we know that turnaround time is critical these days. Therefore, we've found that the best place to save time is by changing our workflow. We strive to be the very best, and we've found that using the very latest in new technology allows us to bring you more credible reports in less time and of course, the very best in customer service.
Innovating the Ordering Experience
In the past, the majority of orders came in via fax and were confirmed with phone calls once we got back into the office. It might be hours before a client even knew if we could do the order. Things are quite a bit different now and when an order is placed on the site, we receive an e-mail on our phones. We can even log into this site from the field and send back an e-mail confirmation – including the time and date for the inspection if we've been able to talk to the occupant.
When you order from Theresa G. Dunleavy & Associates you can expect us to be concerned about your deadlines. We don't make you wait around for replies because we understand the speed at which we get things done directly effects your bottom-line. Through features on this website, we can actually speed up the entire appraisal process.
Theresa G. Dunleavy & Associates believes in working smarter
One of the most time consuming parts of an appraisal is gathering the data. We spend a lot of our time obtaining the facts on the subject property and the local market data and trends. Once again, technology has stepped in to help Theresa G. Dunleavy & Associates.
We've learned that taking notes traditionally, using pencil and paper, generally takes longer since we we have to enter everything back in at the office. Don't be surprised to see us with a tablet PC or collecting data using an application created for our phones that even lets us sketch a floorplan right on site. Rather than using that clumsy old tape measure, a larger percentage appraisers are adopting accurate laser measuring devices that also help measure hard to access areas.
All of this technology ensures that the final report is as complete and conclusive as possible. This works to both our advantages by requiring less time for call-backs and revisions. Our goal is to save you time and money.
Modern appraisal report delivery ensures our clients have a number of ways to get their report
The majority of our appraisals are delivered through e-mail as PDF documents. Generally our clients are most familiar with receiving PDFs attached to their e-mail. It's a lot better than the old days before e-mail. But, we've even been able to innovate how you receive your report with this website.
Ever lost a file that was sent to you? Or have you ever had problems sending or receiving an e-mail because of the file size? We've come up with a solution for those problems, too. Whenever we send an appraisal, the client gets a link sent to their email to retrieve the PDF. So, at that point, it doesn't matter if all the extra photos and maps in the report result in a large file that would normally be blocked by e-mail. And the best thing is that the file will be hosted on this site for 90 days. So if you lose the file, you can log back in here and retrieve it again without even calling us or waiting for us to get to a computer so we can send it again.
Finally, we use all digital workfiles...
It would probably be easier if appraisers could complete an assignment, deliver it and never be concerned with seeing that document again. But one of the purposes of an appraisal is as a legal document outlining the condition of a property on a specific date. Therefore, appraisers are required by law to keep their reports for 5 years, allowing them to recall any appraisal at any time to either defend the valuation or to be used in other legal proceedings.
To sum it all up, Theresa G. Dunleavy & Associates uses all the technology available to us technology to improve service. By storing every aspect of the appraisal - notes, sketches, supporting documentation and calculations - along with the appraisal electronically, we can pull up the entire file whenever it's needed and recall precisely what that report was about.
We just wanted to give you a little bit of insight into how we use our technology daily. Using the right software, services, gadgets and gizmos allows the appraiser to deliver reports quicker, more efficiently and with higher degrees of accuracy.
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